Algo 4900 Manuel d'utilisateur télécharger pdf (Page 3)

With the IP Softphone 2050 for

Windows PC, an agent’s PC can now

evolve into a converged communica-

tions center, supporting a robust suite

of business telephony communications

capabilities to meet the needs of more

call-intensive environments.

Cost benefits with

enhanced productivity

The IP Softphone 2050 for Windows

PC provides a flexible and cost-effective

communication solution. For users

remote to the campus, the IP Softphone

2050 for Windows PC uses a standard

broadband link, such as DSL or cable,

to connect back to the corporate network.

This enables IT staff to provide a single,

cost-effective converged voice and data

solution for part-time and full-time tele-

workers and road warriors.

In addition, with the ability to support

multiple appearance ringing, users of

selected models of Nortel IP desksets

and the IP Softphone 2050 can leverage

either solution interchangeably, thereby

boosting not only their personal

productivity but also their convenience.

Call quality and

user experience

The Nortel IP Softphone 2050 for

Windows PC is designed foremost with

audio quality in mind. Paired with a

Nortel USB Enhanced Adapter and

headset for full-time teleworkers or the

Nortel USB Mobile Headset Adapter

along with a USB headset for part-time

teleworkers and road warriors, the IP

Softphone 2050 for Windows PC

delivers superior audio performance

with embedded Quality of Service

(QoS) to meet the needs of today’s

business professional.

The Nortel USB Enhanced and Mobile

Adapters offer color-coded fixed keys

for easy recognition and access to

commonly used telephony functions

such as call initiation, call release, mute,

volume up and down. The adapters also

include a minimize/maximize key to

manage the softphone’s appearance on

the PC when performing other tasks.

Benefits summary

Enhanced mobility — The IP

Softphone 2050 for Windows PC is

virtually an anywhere, anytime solution.

With a Windows-based desktop, laptop

or tablet PC, a Nortel USB Enhanced

or Mobile Headset Adapter and USB

Headset, along with one software user

license from one of the supported

Nortel Communication Servers,

employee mobility is enabled!

Cost-effective — With the IP

Softphone 2050 for Windows PC, in

addition to the bandwidth savings asso-

ciated with IP Telephone networks and

reduced costs of infrastructure, compa-

nies can extend the reach of their

network, thereby offering savings on

mobile phone charges they pay today.

Increased productivity — With the

IP Softphone 2050 for Windows PC,

full-time teleworkers can simplify their

daily tasks with a total communications

solution as if they were working at the

corporate office. Part-time teleworkers

and road warriors can leverage concurrent

ringing, where both their office-based

Nortel desktop IP Phone and the soft-

phone rings concurrently

Easy to use — Users can enjoy many

of the familiar controls and features they

are accustomed to with professional-

level models of Nortel IP desksets,

including simple user-based program-

mable line/feature keys, context-sensitive

softkeys and Visual Alerting for both

Incoming Call Notification and Message

Waiting Indication.

Secure communications — For

remote deployments connecting to

the campus, both telephony and

data communications can be secured

through Virtual Private Networking

by deploying the Nortel VPN Client.

The Nortel VPN Client provides

support of the IPSec standard

Support for contact center agents

Contact Center agents can leverage their

Windows-based PC for converged access

to both telephony and data communica-

tions. In addition, the IP Softphone

2050 support of the Algo Solutions

4900 USB Analog Terminal Adapter

(ATA) and 1127 Visual Alerter along

with support of personal and centralized

IP Call Recording maximize customer

service and personal productivity.

Selected models of Nortel desktop IP Phones support concurrent ringing or “twinning”. Consult

the Nortel Communication Server documentation of interest for desktop model support.

Note: The Nortel VPN Client is available as part of a bundle with Nortel VPN Router solutions.

Consult the Nortel product catalog for further details.

Nortel Mobile USB Headset

Adapter and Headset

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Algo 4900 Manuel d'utilisateur Page 3

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